Shipping Policy

Shipping Rates are based on total weight of the package(s).

Our preferred method of shipping most packages within Canada is Canada Post. For larger packages, FedEx Ground, Purolater, or UPS are often the best method. Upon checkout you will be asked which shipping method you prefer.

Shipping can be calculated from the “Shipping Costs” of the Cart Page on our website once you have added the items you wish to purchase. If you wish to use another shipping service than those listed above, feel free to call us on 1-613-223-6108 to discuss.

For internet orders, we accept Visa and MasterCard credit cards or PayPal.

Local Pick-up orders can either be paid in advance on-line and picked up, or paid for cash and carry by appointment.

• Sales to customers in Alberta, Nunavut, Northwest Territories, and Yukon are subject to 5% GST.
• Sales to customers in Prince Edward Island, New Brunswick, Newfoundland, Labrador, Nova Scotia, and Ontario are subject to 13% HST.

We do ship worldwide, however all customers outside of Canada are responsible for paying their own country’s applicable duties, taxes, tariffs, fees, etc. (if applicable) when they receive their goods. Pinball Medics is not responsible for any import fees and will not alter or misrepresent the description of goods or value of your order in any way or form.